MEET ALTERNA CX SOLUTION
The simple way to manage CX
Listen, act, monitor. Essential set of tools to measure and manage customer experience.
Real time feedback
Analyze customer emotions and conversation topics on social media, competitor comments and surveys effortlessly. Trigger action alerts when needed.
Easily drag and drop interface to explore and categorize any text data
Use AI based models to predict satisfaction without asking customers and to understand the expected impact of specific actions on business KPIs.