Experience Design and Management

Experience Design and Management

Experience Design and Management is a Continuous Discipline, Not a One and Done An expert opinion webinar with CEO Valerie Peck from SuiteCX, and Gürol Kurt from Alterna CX Customer journey mapping and customer experience management programs have become intertwined...
Smart Customer Experience to Drive Real-Time Action

Smart Customer Experience to Drive Real-Time Action

Smart Customer Experience to Drive Real-Time Action An exclusive webinar with CX Leader Don Peppers, Ebru Darip, Chief Marketing & Digital Officer and Efe Capar, Marketing Director at Koçtaş Most companies today deploy Voice of Customer programs and measure...