Software Developer 

Location: Istanbul

Post date:  November 19, 2019

About Us

Customer experience management was complicated. We simplified it.  Alterna CX solution helps companies manage CX and get better results. Have full control over customer experience measurement, get timely insights, make smarter decisions with simplified AI technology and improve CX every day with Alterna CX.  Some of the most reputable companies in retail, insurance, and banking in Turkey including Akbank, İş Bankası, TEB, Koçtaş, Zubizu as well as a leading investment bank in India use Alterna CX.

Job Description

Currently, we are looking for an initiative taker individual who will play a key role in the implementation of Alterna CX solution in our local and global clients and development of Alterna CX’s version update according to the product roadmap.

The Role

  • Working with our development team to design, build, and implement integrations
  • Working with our development team to design and build product version updates
  • Developing and maintaining services used in application integrations
  • Documenting the integration design following best practices
  • Building reports and/or data extracts to support business analysis
  • Resolving system defects and developing solutions as needed
  • Providing technical assistance to troubleshoot and resolve integration errors to our customers

Profile and Requirements

  • Computer engineering or related engineering degree
  • Minimum two years of development experience
  • Experience working with corporate-level IT teams
  • Experience in C#, ASP.NET Web API, Single Page Application and CSS
  • Experience in Javascript frameworks, i.e., Vue.js, AmpersandJS, is a huge plus
  • Experience in RestFul API’s and web services, multi-layer and multi-platform software development
  • Experience working with different databases systems: MSSQL, Solr, MongoDB
  • Proven ability to thrive in a challenging, demanding and rapidly changing environment without close supervision
  • Experience working with Scrum methodology 
  • Experience working with CI-CD practice is a huge plus