About Us

We help brands create simple miracles every day

What is our mission?

– Making the customer happy at every touchpoint

– Turning customer happiness into business results

– Creating success stories that will position the brand as an industry leader  

What do we believe?

We believe in producing practical, effective and result driven solutions without compromising quality. Constant sharing through a transparent operation is key for our success. We’re always on beta mode – continuously learning, adapting and growing.

How do we do it?

We enable businesses to measure and manage customer experience anytime, anywhere effortlessly with simplified AI technology.  

Smart and Simple

Make smarter decisions with advanced technology

Fast and Simple

Integrate fast and seamlessly to start managing customer experience 

Effective and Simple

From financial services to retail, leading businesses deliver better business results through real-time interventions and continuous innovation with Alterna CX