What is Net Promoter Score (NPS) Software? Net Promoter Score (NPS) software is one of the top searched keywords on Google. Actually, it is basically a survey-based customer experience software that collects and analyzes NPS data across geographies, certain...
What is a Customer-Centric Culture? Creating a customer-centric culture is a hot topic. There are a lot of discussions on what customer-centric culture means and why it is important. However, it is still difficult to find guidelines on how to actually make it happen....
